It takes a commitment to exceed the expectation of our customers in every way possible. Since the beginning in 1988, Legend’s core mission is to create customer astonishment with quality products, performance and service guarantees.
Legend offers more than 9,000 products representing 80 plus product classes designed for residential, commercial and industrial applications. Everything you many need for behind the wall, Legend has the most expansive offering of valves, fittings, tubing and components for plumbing and hydronic systems.
100% 24-hour order processing, or 5% off the order; 100% line item fill rate, or 5% off the item; 100% line item order accuracy, or 5% off the error; no minimum order, no case pack quantity requirement; and material may be returned with no restocking fees.
The 5/25 valve warranty replaces any valve proven to be defective and reimburse the installing contractor $25.00. See the complete warranty on the Legendary Customer Service page.
LEGENDARY CUSTOMER SERVICE
Always a human, no voice mail or automated assistance, trained customer service representatives are on hand to support you and your business always striving to achieve 100% problem resolution in one call.
A fully functioning and staffed laboratory for product development and design, production engineering, quality assurance, and product testing assures you and your customers the best quality products.
ON DEMAND TECHNICAL SUPPORT
Degreed engineers, master plumbers and technical advisors with decades of plumbing, PVF and Hydronic experience on demand to support your business.
Expert course instructors for distributor and contractor training classes scheduled throughout the year.